Managerial interventions in multicultural virtual teams: A review and synthesis of the literature

نویسندگان

  • Ye Li
  • Benjamin Mueller
  • Alexander Maedche
  • Armin Heinzl
  • Benjamin Müller
  • Alexander Mädche
چکیده

English] Teams distributed across cultural, geographic and temporal boundaries, also known as multicultural virtual teams (MVTs), have been prevalent in international organizations. To provide guidance for MVT managers and support accumulation of prior experience, we establish a management model based on the extended adaptive structuration theory (EAST) and verify the model with 55 empirical studies from leading publications in related fields. The findings contribute a comprehensive set of empirically verified managerial intervention in MVTs and suggest that managers can improve MVT outcomes through manipulating five sets of structural characteristics (i.e., organization, team, individual, technology and task) before and during the task process. Based on the findings, we generate a holistic view of managerial intervention, which explains the mechanisms of managerial intervention in MVTs.

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تاریخ انتشار 2011